BoxHiit30 Privacy Policy
Effective Date: 21 April 2025
Overview
This Privacy Policy explains how BoxHiit30 collects, uses, stores, and shares your personal information. We’re committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.
This policy applies to all interactions with us, including your use of our website, booking systems, social media, and when you visit our studios or contact us directly.
If you have any questions, you can contact us at:
BoxHiit30
209 Madras Street, Christchurch 8011
📧 hello@boxhiit30.co.nz
What We Collect
We may collect the following personal information:
Name, email address, phone number
Date of birth
Payment details (processed via secure third-party platforms)
Fitness and health information (if voluntarily provided)
Emergency contact details
Feedback, photos, and video footage (from events or training)
We may also collect:
Technical info from your device (e.g. IP address, browser)
Social media engagement data (e.g. comments, likes)
Info from cookies when using our website
Why We Collect It
We collect your information to:
Provide you with safe, personalised fitness services
Book and manage your sessions
Communicate with you (including promotions and reminders)
Understand your goals and track your progress
Process payments securely
Improve our services and customer experience
Comply with legal and health obligations
How We Collect It
We collect your information when you:
Sign up for a trial, membership or promotion
Book a class or scan in at the gym
Use our website or social media pages
Provide info in person, via forms or over the phone
Enter a competition or give us feedback
We may also receive your information from:
Payment processors (e.g. Ezypay)
Fitness tracking tools (e.g. Myzone, Evolt)
Social media platforms (e.g. Meta/Facebook, Instagram)
Cookies and Tracking
Our website uses cookies to improve your browsing experience, track website usage, and support advertising. You can manage cookies in your browser settings. Some third-party tools like Google Analytics may also use cookies.
Third-Party Services & Cross-Border Disclosure
Some of the tools we use store data in the USA, UK, Canada, or Ireland. These include:
Myzone – fitness tracking
Gymmaster – member bookings and app
Google Analytics – website usage
Ezypay – direct debits
We do our best to ensure your data is protected and only work with providers who comply with strong privacy standards. By using our services, you agree to this offshore data storage.
Your Rights Under NZ Law
Under the New Zealand Privacy Act 2020, you have the right to:
Ask for a copy of the personal information we hold about you
Request corrections to your personal information
Withdraw consent to marketing or data collection (where applicable)
Make a complaint if you think your privacy has been breached
To make a request or complaint, email: hello@boxhiit30.co.nz
You can also contact the Office of the Privacy Commissioner:
How We Keep Your Info Safe
We use secure systems and restrict access to your data. Our payment providers encrypt your information and we never store full credit card details ourselves.
Please note that no system is 100% secure — we do everything we can, but you also play a role by using strong passwords and keeping your info up to date.
Photos, Videos & Testimonials
We love celebrating member milestones. Sometimes we share your achievements, photos or testimonials (with your permission) on our website or social media. You can request removal at any time by emailing us.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the effective date at the top.
Contact Us
If you have questions or concerns about how we handle your information, contact:
📍 BoxHiit30
209 Madras Street, Christchurch 8011
📧 hello@boxhiit30.co.nz